The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

timcrews's avatar
timcrews
Active Contributor
3 years ago
Status:
Delivered

Intelligent Call Back feature

The activation of the call back feature for customers exist in the settings menu, but it is now misleading following a recent upgrade.  It seems hard code has been added that requires agents to be un...