Problem: I have a great team and we love the internal messaging system in GoTo Connect, but sometimes my team doesn't know that they received a message for 30 minutes.
Solution: I would love to...
Hello
My colleagues and I are using the channel feature on Goto to communicate but we are not receiving notifications everytime a new message is received. I called Customer Service and it's not something that you are able to implement at the moment. It's something that would be extremely helpful, as in the meantime we have to open each channel that has been created to see if we have new messages, which is not convenient at all.
We hope that it's something that you will be able to add soon.
Thank you
Best regards
Sabrina