baxle44's avatar
baxle44
New Member
2 months ago
Status:
Reviewed by moderator

Periodic announcement message to trigger if there are any members in the queue

There has to be a way to set the number of callers to -0-. This is a very basic functionality. Why would the customer not get a message unless two other customers are in queue? That makes no sense. Please let me know that this is a future enhancement that is planned or I am not sure that Goto is going to work for me. 

Administration & Configuration
  • KateG's avatar
    KateG
    GoTo Moderator
    2 months ago
    Status changed:
    New
    to
    Reviewed by moderator

    Hi baxle44 

    I moved your post to it's own idea since it was slightly different from where you posted originally. I will share this with the team and update the thread on any updates.