kchapp's avatar
kchapp
Active Contributor
3 years ago
Status:
Accepted

Search feature for text and chat messages

Many other apps with text/chat features allow you to search in old messages for keywords but there is no search feature on GoTo. It makes it really hard for us to find old messages from current clients. "Which client said they needed X? When is client Y coming in? When did client Z last reach out?" 
We were able to do searches when we used Google Voice. Please enable this feature asap!!!

  • KateG's avatar
    KateG
    GoTo Moderator

    HI DnevHIT welcome to the Community, this feature should be coming soon, though I don't have a launch date to share. For new releases, you can always check this page

  • Healthcare's avatar
    Healthcare
    Active Contributor

    Yes - we need multiple users to be able to quickly find open conversations and post a reply. Currently, because we can't search, we start a new conversation and are then prompted to the open conversations. This is time consuming and click intensive. Thank you!