Many other apps with text/chat features allow you to search in old messages for keywords but there is no search feature on GoTo. It makes it really hard for us to find old messages from current clients. "Which client said they needed X? When is client Y coming in? When did client Z last reach out?"
We were able to do searches when we used Google Voice. Please enable this feature asap!!!
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Is there a Roadmap page where we can see some of these "coming soon" options? I'm trying to sell the service to my clients, but there are some features like this, and others which I'm still looking through these pages for, that I would need to have to make a solid recommendation. 🙂
Construction_24 welcome to the GoTo Community,
a new global search feature is coming soon, we will keep the Community updated. Thanks for sharing your interest and patience!
Search feature in text messaging section!
I am new to GoToConnect. I am on the same boat as everyone here on this thread. I noted that this feature was going to be added in the near future. That was a year ago. This feature is super important for us and helps us stay organized to run business more efficiently. Please add!
How long does it take to set this up Kate? I don't see way to search messages yet and this is critical for businesses using Goto..
Yes - this is very important for us! I'm pretty surprised that they don't already have this feature. Would love to know when this feature is added!
- Status changed:Reviewed by moderatortoAccepted
This feature is coming soon, we will update the Community when it's available.
Just last week I had another customer explicitly ask for this feature and said it was helpful in their old texting platform.
- Status changed:NewtoReviewed by moderator
It would be super helpful to be able to use a search bar to search for key words in text messages. I could do this on my cell phone and I really miss this ability when using GOTO.
