kchapp's avatar
kchapp
Active Contributor
3 years ago
Status:
Accepted

Search feature for text and chat messages

Many other apps with text/chat features allow you to search in old messages for keywords but there is no search feature on GoTo. It makes it really hard for us to find old messages from current clients. "Which client said they needed X? When is client Y coming in? When did client Z last reach out?" 
We were able to do searches when we used Google Voice. Please enable this feature asap!!!

15 Comments

  • Yes - this is very important for us! I'm pretty surprised that they don't already have this feature. Would love to know when this feature is added!

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago
    Status changed:
    Reviewed by moderator
    to
    Accepted

    This feature is coming soon, we will update the Community when it's available. 

  • Brad_H's avatar
    Brad_H
    Active Contributor
    2 years ago

    Just last week I had another customer explicitly ask for this feature and said it was helpful in their old texting platform.

  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago
    Status changed:
    New
    to
    Reviewed by moderator
  • It would be super helpful to be able to use a search bar to search for key words in text messages. I could do this on my cell phone and I really miss this ability when using GOTO.