The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

aberger's avatar
aberger
Active Contributor
7 months ago
Status:
Needs Info

User Analytics Needed in Reports

When creating a report, it fails to give incoming call number, outgoing call number, timestamp, and duration of call per call. These basic analytics need to be included for users to give managers a b...