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¡Hola!
Me gustaría tomaran en cuenta estas peticiones que son muy importantes para los agentes que utilizamos GoTo Resolve.
Me gustaría que en el servicio de tickets yo tenga la facilidad...
Is there an answer to whether we can make custom fields viewable to the end user as well so they can enter the information themselves that the OP asked? Also, choosing what we can make required or not and the ability to remove fields (such as due date) would be helpful.