Allow opting out of the gray screen when temporarily clicking away from remote session

It drives me absolutely crazy that when I click away from the remote screen (or even don't click anywhere for a few seconds) in a GoToResolve session that my view of the remote screen grays out and I...

Remote Support

Unattended Support

AlanPatrick

New Member

2 years ago

The gray screen that appears when you click away from a remote session is a security feature designed to prevent unauthorized access to your session. However, if you find it inconvenient, some remote desktop software allows you to adjust the settings to disable the gray screen.