Poor file/directory transfer capability and UI even compared to GoToAssist

We extensively use File / Directory Transfer and the files and Directories are different for the different calls. 1) The "Process" is overcomplicated, NOT intuitive, NOT user-friendly and NOT produ...

Remote Support

Unattended Support

GoTo_Robi

GoTo Contributor

2 years ago

Dear m3700,

Thanks for the valuable feedback! I appreciate your honest and detailed description.

We are working on a proper file manager solution. Currently "Norton Commander" style of file manager is available in case of unattended (predeployed devices) cases. Attended (pin-based session) will be the next one.

We'd like to ask for your patience, we are working to make it available as soon as possible

Thanks,

Robi