Our customers are complaining about how GoTo Webinar manages adding the event to their outlook calendars.
- When an attendee registers for a webinar, they are prompted to "Add Invite to Calendar"
2. When you click add to Calendar:
3. Attendee clicks Open to save invite to their Outlook Calendar.
4. This is confusing and no other software that I'm aware forces a User to selected "Required" "Send Update". Most software invites autopopulate the User name and they only thing you do is simply select "Accept".
This is annoying to users and does not work like most "add to calendar" features.
