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morespped
Active Contributor

Cancel subscription

Hello,
We need to stop subscription. We outsourced our entire infrastructure to an external service provider.
No one answer at the french number (seems everyone are VERY busy) . How can i contact them?

Best

 

4 REPLIES 4
ProCentPM
GoTo Contributor

Re: Cancel subscription

morespped
Active Contributor

Re: Cancel subscription

Hello,

I did it!  I phoned the number given to me  but no-one is available. There's no way of leaving a message. The line hangs up. Than's not really commercial.

Best

 

 

GlennD
GoTo Manager

Re: Cancel subscription

Hi ,  

 

Sorry for the frustration. I have opened a support ticket for your cancelation request and someone will be following up with you to assist. Do you recall which country you selected when you called?

 

 

  

Glenn is a member of the GoTo Community Care Team.

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morespped
Active Contributor

Re: Cancel subscription

Hello,

It's France .

Best