Solved: Re: Cant assign licenses

DapperDeveloper · ‎07-07-2023

Hello. I am trying to set up a new user and it shows that I do not have any licenses that I can give but when I look on the website I have 6 to give out. Is there a way I can get this fixed?

GlennD · ‎07-07-2023

Hi @DapperDeveloper, I have created a support ticket for you.

Glenn is a member of the GoTo Community Care Team.

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GlennD · ‎07-07-2023

Hi @DapperDeveloper, I have created a support ticket for you.

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.
Do you want a new feature added? Make sure you Kudo (vote) for the Idea

Free user and admin training

DapperDeveloper · ‎07-07-2023

Thank you!

Weeze · ‎01-10-2024

Hello, I am trying to add computers to my Companies account. It say's I have no subscriptions when I have 17 to give out. So I am unable to assign a users computer to them because I can't get their computer fully installed. Not the first time this has happened. Very frustrating.

GlennD · ‎01-10-2024

Hi @Weeze, welcome to the community.

Can you please share some more details about which deployment method you are using what exactly happens?

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
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Weeze · ‎01-10-2024

I did another install again and for some reason it worked today. I do not know why. I did nothing different today then yesterday.