We have a company that would like to use the product, but holds/processes electronic protected health information (ePHI) and requires to have a BAA be signed.
Hi there,
We should be able to help you out with an agreement if you sign up for an offline, corporate contract: http://solutions.logmein.com/SalesContactUs
I contacted sales last Thursday and have yet to receive a response...
Sorry for the delay!
I will send a request to our Sales Development team for follow up.
I just contacted LogMeIn to request execution of a business associate agreement and was told basicallly "I don't know". What steps can I take to make sure my client is compliant with HIPAA which requires the execution of a business associate agreement because my client records calls/meetings and PHI is stored on the platform?
@capgar We can handle BAAs for our corporate (offline contract) customers. This requires contacting Sales directly for a quote and assigned account manager etc: http://solutions.logmein.com/SalesContactUs
I contacted sales before I posted my question. The person I spoke to was very confused and in the end sent me an email asking me to detail out my request. I've yet to hear anything back as of today.
@capgar No problem, I can have someone in sales reach out through your Community email address.
I apologize in the communication delay.