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zdwyer
New Contributor

Losing Support?

Is LogMeIn Central less of a priority now that GoTo Resolve seems to be the company's main IT support software? I've had several issues since they rebranded as GoTo - sessions hang, I disconnect and it locks the host computer. Then I can't get back on because it still thinks there's a session. Having to restart the computer to get LogMeIn to work again seems the only solution.

 

1 REPLY 1
GlennD
GoTo Manager

Re: Losing Support?

Hi @zdwyer, welcome to the community.

 

Central has not lost support and is still receiving updates. Have you tried contacting our support team for help with this issue already? 

 

Glenn is a member of the GoTo Community Care Team.

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