Forum Discussion

AndrewH85's avatar
AndrewH85
Active Contributor
5 years ago

Screen Blanking not working after Windows 10 2004

Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.  My employee's are working remotely and rely on screen blanking for privacy. My co...
  • AshC's avatar
    AshC
    4 years ago

    Thanks for your patience everyone. 

     

    We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher.  Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method. 

     

JCSS's avatar
JCSS
Active Contributor

Has this now been fixed or is it still a problem?

tabakdds's avatar
tabakdds
Active Contributor
5 years ago
Still not fixed. Totally unacceptable at this point.
  • mmoo9154's avatar
    mmoo9154
    Active Contributor
    5 years ago

    LogMeIn, if you are reading this, I agree 100% with tabakdds.  This is a serious issue in any setting where workers are accessing any kind of CPI.

     

    It would be smart customer service to respond to this thread letting us know you are activey working on a solution.  Even better to give us a sense of when you expect it might be resolved.  Any communication at all would be very much appreciated.

    • KPaxton's avatar
      KPaxton
      Regular Visitor
      5 years ago

      HOLY CRAP LogMeIn.... Seriously?       Three Months?!? 

      FIX THIS ISSUE.

       

      We are going through the same items as mentioned previously - upgraded to Win10 and boom....
      Problem is, not all of us were aware that it was not working.  No notification? I had a coworker tell me- "hey, i can see what you're typing."  :catsurprised:And to add to this, you can't even physically turn off the monitors, as that isn't allowed - it shuts access to the computer off completely. 

       

        

      • ITDEPT87's avatar
        ITDEPT87
        Active Contributor
        5 years ago
        A printout of this thread will make for good backup when/if there is a related security breach as a result of their gross negligence.