Forum Discussion

casascoco's avatar
casascoco
Active Contributor
6 years ago

Your session may have timed out or the host may have gone offline

The error occurs after opening the dashboard of the remote host using the logmein client software, then trying a remote connection from the dashboard.  The remote host says it is in session however w...
  • AshC's avatar
    AshC
    6 years ago

    casascoco  This could very well be caused by something on the host side, stopping the initial attempt. Please check that there are no pending OS updates. Could you reach out to Customer Support by phone when you have someone at one of the problem PCs to troubleshoot?

Liam3851's avatar
Liam3851
New Member
Thanks @casacoco, restarting the LogMeIn service on the host fixed it for me-- thanks. Obviously not helpful though if you don't have physical access to the host. I hope LMI do something about this.
superspy's avatar
superspy
Active Contributor
6 years ago

Just dropping a note to see if there is a fix or an update on this thread. I do not have as many PC's, but I am about 800 miles away from one that I am running into the same problem.

 

Thank you,

 

Kevin

  • casascoco's avatar
    casascoco
    Active Contributor
    6 years ago
    Sadly, the only fix I've found is a reboot of the remote host.
  • superspy's avatar
    superspy
    Active Contributor
    5 years ago

    All I have to say is, UGH. One of the remote pc's I connect to will sometimes make the normal connection. But then will stop. I'm 1000 miles away from the remote pc. The rig is a few years old running windows 10. It makes no sense at all. Was able to log into the pc about a week ago now back to timing out. I will probably be able to login again at some point. There is no rhythm as to why it is happening.

     

    I will not be down to that location for a few months.  

     

    This has been happening for a few  years, I just haven't followed up on it. Until now.