Good morning, all
Unfortunately, since we switched from GoTo Meeting app to GoTo App, it seems that on Android tablets (Nokia T20, Android 13) it doesn't work. It works fine with phones (even if phone calls and messages disconnect it and this did not happen with the old version), but it seems to be impossible to launch on tablets. This would also be confirmed by some complaints on GooglePlay Italia.
I looked for solutions within this community, but I had no luck.
What can I try to solve? Any suggestions are more than welcome
Thanks
LZ
Solved! Go to Solution.
Hi @lzmx
At this time, there does appear to be issues with app crashing on Xiaomi tablets and it appears to affect Nokia T20 as well.
At this time I don't have a timeline for a fix, but I will be following up with the team and will update the Community when I hear further.
Thanks for your patience and report.
Hi @lzmx , Welcome to the GoTo Community,
I'm sorry to hear this, can you tell me more about the experience?
Hi @KateG
Thank you for your reply.
Well, in short on the Nokia T20 the application crashes on launch.
My Nokia T20 is WiFi only
According to the reviews on Google Play Italy, the Nokia T20 is not the only tablet with this problem. I read Xiaomi, while other reviews that mention the inability to use GoTo App with the tablet, do not identify it
I hope this helps
Leonardo
Hi @lzmx
At this time, there does appear to be issues with app crashing on Xiaomi tablets and it appears to affect Nokia T20 as well.
At this time I don't have a timeline for a fix, but I will be following up with the team and will update the Community when I hear further.
Thanks for your patience and report.