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music_cities
New Contributor

How to access "flexible view" in MacOS to put cameras on another monitor?

In the MacOS version of Goto 3.31.0 I can't find the supposed "Flexible View" (a.k.a. "Flexible Layout") icon, that allows the webcams to go on a separate monitor from the screen sharing.

https://support.goto.com/meeting/help/what-is-flexible-layout

Anyone else know where it is?

3 REPLIES 3
KateG
GoTo Moderator

Re: How to access "flexible view" in MacOS to put cameras on another monitor?

Hi @music_cities welcome to the Community. When in regular mode, select "Pop Out" on the bottom right hand corner. Screenshot 2022-11-21 083629.jpg

When you want to go back to regular mode select 'Merge' in flexible layout.


Kate is a member of the GoTo Community Care Team.

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music_cities
New Contributor

Re: How to access "flexible view" in MacOS to put cameras on another monitor?

Katie, I don't have that icon at all. Do you have it? Are you on a Mac? What version are you running???

Thanks for the screenshot confirming where that icon is supposed to be and what it's supposed to look like.

KateG
GoTo Moderator

Re: How to access "flexible view" in MacOS to put cameras on another monitor?

@music_cities yes using a mac, here's my mac screenshot. You need to have the desktop app installed in order to use it, but you should still see the Pop-Up icon if you don't. Are you signed in as an organizer? Currently it's not available for attendees and will be in a future update. If you still don't have it, please click on my username and PM me your email and we can take a look.

KateG_0-1669067527620.png


Kate is a member of the GoTo Community Care Team.

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