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Status:
Reviewed by moderator
Add weekly call routing schedule for phone numbers (on Call) and/or dial plans
Please add the ability to schedule phone number and/or dial plan routing based on a schedule. This could be a round robin schedule or a begin date schedule. We manually change the On Call number rou...
Status changed:
New
to Investigating
Hi KateG,
What you propose will not work. When someone here at ROI is on call, they are on call for 7 consecutive days. That's how it was with my previous employer too. I have never heard of a daily on call rotation ever!
Thank you for your feedback and for sharing your use case with us. I appreciate you taking the time to provide this insight—it helps us better understand your needs. I’ll leave this idea open for now and will make sure to provide any updates I receive from the team. If you have any additional details or suggestions, please feel free to share!
This is available by creating a cascading Dial plan and changing the destination for each day.
