Periodic announcement message to trigger if there are any members in the queue

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Periodic announcement message to trigger if there are any members in the queue

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Periodic announcement message to trigger if there are any members in the queue

There has to be a way to set the number of callers to -0-. This is a very basic functionality. Why would the customer not get a message unless two other customers are in queue? That makes no sense. Please let me know that this is a future enhancement that is planned or I am not sure that Goto is going to work for me. 

1 Comment
KateG
GoTo Moderator
Status changed to: Reviewed by moderator

Hi @baxle44 

I moved your post to it's own idea since it was slightly different from where you posted originally. I will share this with the team and update the thread on any updates.