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TimH1
Active Contributor

Are you sure you want to leave this page?

Hi 

 

Is Anyone else getting this message? I seem to be getting it randomly throughout the day. If I click Ok, the sessions open  gets 'Timed Out' and closed.  I am using the desktop app.

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
GlennD
GoTo Manager

Re: Are you sure you want to leave this page?

Hi @TimH1 @SBrown42,

 

Have you seen this message in the last few days? I believe we released an update to correct something that may have been responsible.

 

 

Glenn is a member of the GoTo Community Care Team.

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3 REPLIES 3
SBrown42
Active Contributor

Re: Are you sure you want to leave this page?

Yes, we have been receiving this repeatedly since the last update.  It is causing havoc with our reporting as we don't get the chance to enter any notes when it decides to close the session.

GlennD
GoTo Manager

Re: Are you sure you want to leave this page?

Hi @TimH1 @SBrown42,

 

Have you seen this message in the last few days? I believe we released an update to correct something that may have been responsible.

 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training
TimH1
Active Contributor

Re: Are you sure you want to leave this page?

Hi Glenn

 

No I havent, 

Thank you 🙂

 

Tim