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Forum Discussion
SyntecRyan
3 years agoActive Contributor
Client side application running twice
My team continues to have issues with the client side application running more than once on thier machines, causing the session to loop continuously until we kill the session and recreate it. Is thi...
GlennD
3 years agoGoTo Manager
Hi SyntecRyan,
I have been unable to find any other reports of this issue so far. Just so I am understanding the issue correctly when you say 'client-side app', do you mean the GoToResolve Desktop Console software that is used by a technician to hold a remote support session or the software that runs on the computer that is receiving support?
- SyntecRyan3 years agoActive Contributor
The software that runs on the client's computer.