The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
SyntecRyan
3 years agoActive Contributor
Clipboard Sync no longer works - Desktop Console
We are limited to the desktop console in our environment, clipboard sync has started to fail completely as of this week for all agents. Please fix.
GlennD
3 years agoGoTo Manager
Hi @SyntecRyan, welcome to the community.
Can you please provide some more details?
- SyntecRyan3 years agoActive Contributor
Sure, what would you like to know?
We enable the clipboard sync, the clipboard doesn't sync. We are on a domain network, running windows 10 and connecting to primarily non-domain users on windows 10/11 via the desktop console. It has been an issue on every recent session as far as we have noticed. It did work previously.
- GlennD3 years agoGoTo Manager
Thank you. The more information you include when reporting an issue (e.g. the operating systems involved), help us test and recreate the issue faster so it can then be escalated to the team and addressed.
- AhmedEzzat3 years agoActive Contributor
Hello!
We've been dealing with the same issue.
Using GoTo Resolve desktop console.
OS: Windows 10 & 11 for both the agent & endpoint.
Thanks for you help!