Device nicknames not sticking in GoToResolve Desktop Console

[JodiAliceRecep]

When we rename a device in our devices list in GoToResolve Desktop Console, the nickname doesn't seem to "stick" lately and reverts back to the host name after a little while.  Anyone else seeing this?

[Boyd B.]

I'm seeing it as well.

[KateG]

@Boyd B. @JodiAliceRecep thanks for reporting this issue. I can confirm the same behavior.

Our team is currently aware of the issue and working on a fix. We will update the Community when we learn more.  

[KateG · Accepted solution]

Update: this issue is now resolved.

If you are still experiencing this, please let us know. Thanks everyone for your reports.