I am having issues with integrating Microsoft Teams with GoTo Resolve. I have followed all the online instructions, but it is still not working.
When using the GoTo Resolve App in Microsoft Teams, I get the error message:
"Uh! Oh! Unreachable Destination.
Here is a resolution:
Currently the application works best on Microsoft Teams application. Try using it in Teams application"
I am using the Microsoft Teams application.
In the Teams chat, I tried to associate the Helpdesk Service to the Channel. I select the service and after I submit it, I get the error message:
Thanks for the reply. I successfully unlinked, but linking again still produced the same error. I'll wait and try again on Monday. Thanks.
Unfortunately, I am still getting the "bot encountered an error bug. Please contact an administrator" response after unlinking and relinking.