We had a situation yesterday where I needed to share a GoToResolve session during a Microsoft Teams meeting. However, whenever I shared the screen (I have a dual screen setup) then the participants in meeting couldn't see the remote session as the screen just hung for them on the last image prior to sharing.
In the end I had to go back to using GTA to share the remote screen which worked perfectly. Is there a way to get around this issue?
Hi @SBrown42 thanks for checking out the Community and for this report. We will let our team know and take a closer look.