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AdamHFG
New Member

Technician Invite not sending

Got my licenses activated over the past few days however one of my Helpdesk Techs is not getting the invite link to set up his account. All of my other techs had no issues setting up their accounts. This one however I have verified it's not in Junk/Spam/O365 Quarantine nor does it appear to be coming to our email sever at all. Any assistance you can provide would be most helpful. 

1 REPLY 1
GoTo_Robi
GoTo Contributor

Re: Technician Invite not sending

Dear @AdamHFG,

Thanks for reporting the issue.

I'd like to get our support team involved to investigate the issue from our side.

I will message you to connect to our experts.

Thanks.

Have a nice day,

Robi