The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

AdamHFG's avatar
AdamHFG
New Member
4 years ago

Technician Invite not sending

Got my licenses activated over the past few days however one of my Helpdesk Techs is not getting the invite link to set up his account. All of my other techs had no issues setting up their accounts. ...
Question
GoTo_Robi's avatar
GoTo_Robi
GoTo Contributor
4 years ago

Dear AdamHFG,

Thanks for reporting the issue.

I'd like to get our support team involved to investigate the issue from our side.

I will message you to connect to our experts.

Thanks.

Have a nice day,

Robi