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Device List doesn't have a refresh button
Trying out the new GoToAssist Agent Desktop Console. When I goto Devices, a computer is offline. If my client turn's on his computer, I still dont see it online. In V4, there is a refresh button. In ...
Hi,
We have added a Refresh button to the GoToAssist v5 device list, both on the web and in the desktop console. With v5 device status will continue to update automatically when they come online or go offline, but this new Refresh option will take care of the situations when this was not happening.
Having the same issue with both ver 5 unattended and version 4.8 unattended, they do not seem to refresh unless I completely close the desktop agent and restart it. big bug
Hi,
We have added a Refresh button to the GoToAssist v5 device list, both on the web and in the desktop console. With v5 device status will continue to update automatically when they come online or go offline, but this new Refresh option will take care of the situations when this was not happening.
- This works great thank you for adding this as a solution until v4 is no longer in use.
