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HugoExceptOnFir
Active Contributor

G2A 5 Upgrade

Hi,

Can we upgrade our G2A v4 Unattended Access Agents to G2A v5? I've set them to regular updates but they have not upgraded past G2A v4.8.

 

Kind regards,

Hugo.

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
LogMeIn Contributor

Re: G2A 5 Upgrade

I'm afraid there isn't currently a process to upgrade the v4 to v5 unattended machines automatically.

View solution in original post

5 REPLIES 5
AshC
LogMeIn Contributor

Re: G2A 5 Upgrade

@HugoExceptOnFir    Any unattended machine set up in GoToAssist v4 will be viewable and actionable in GoToAssist v5.  However, unattended machines set up in GoToAssist v5 are not viewable in GoToAssist v4.

HugoExceptOnFir
Active Contributor

Re: G2A 5 Upgrade

Hi,

That's fine, I want to know if the Agents running v4  will upgrade to v5

 

Kind regards,

Hugo.

AshC
LogMeIn Contributor

Re: G2A 5 Upgrade

I'm afraid there isn't currently a process to upgrade the v4 to v5 unattended machines automatically.

View solution in original post

HugoExceptOnFir
Active Contributor

Re: G2A 5 Upgrade

Hi,

Thanks for replying, do you now if it will be planned in future?

Just need to work out if I should deploy the new agent through Group Policy now or wait until they upgrade in the future

 

Kind regards,

Hugo.

AshC
LogMeIn Contributor

Re: G2A 5 Upgrade

There are no plans for an automatic upgrade of v4 to v5, as the technology for the install varies quite a bit.  Let us know if you're missing some functionality in connecting to the v4 endpoints though.