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HugoExceptOnFir's avatar
HugoExceptOnFir
Active Contributor
5 years ago
Solved

G2A 5 Upgrade

Hi, Can we upgrade our G2A v4 Unattended Access Agents to G2A v5? I've set them to regular updates but they have not upgraded past G2A v4.8.   Kind regards, Hugo.
  • AshC's avatar
    AshC
    5 years ago

    I'm afraid there isn't currently a process to upgrade the v4 to v5 unattended machines automatically.

HugoExceptOnFir's avatar
HugoExceptOnFir
Active Contributor
5 years ago

Hi,

That's fine, I want to know if the Agents running v4  will upgrade to v5

 

Kind regards,

Hugo.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

I'm afraid there isn't currently a process to upgrade the v4 to v5 unattended machines automatically.

  • JamesFire's avatar
    JamesFire
    New Member
    5 years ago

    Why is there no path, is V5 in Beta?

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      JamesFire  V5 is fully supported and functional, yet we are still developing a few behaviors that match V4 a little better, based upon customer feedback. 

      • Jdh2's avatar
        Jdh2
        Active Contributor
        5 years ago

        In fairness, you have not addressed the question which has been asked.

         

        Why is there not an upgrade path from v4 to v5?

         

        v5 currently doesn't include all of the functionality of v4.

        For instance, it doesnt have the option to "power on" an unattended device.

        The v5 Agent Console doesnt have a "refresh" button, so if a device changes state from offline to online (or vice versa), then the Console must be closed and restarted for it to see the change.

         

        And then there are other minor items which are quiet annoying. Eg, the console will always revert back to sorting devices by "status", each time I log in. My preference is sorting by device name, so that i can find what I want reliably every time I use the console, instead of looking through a list of list of who's online or offline. Apparently your team doesnt like alphabetical ordering, like the rest of the world.

         

        But atleast we have "labels" in V5. As if anyone gives a fck about labels.

  • HugoExceptOnFir's avatar
    HugoExceptOnFir
    Active Contributor
    5 years ago

    Hi,

    Thanks for replying, do you now if it will be planned in future?

    Just need to work out if I should deploy the new agent through Group Policy now or wait until they upgrade in the future

     

    Kind regards,

    Hugo.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      There are no plans for an automatic upgrade of v4 to v5, as the technology for the install varies quite a bit.  Let us know if you're missing some functionality in connecting to the v4 endpoints though.