Hi,
Can we upgrade our G2A v4 Unattended Access Agents to G2A v5? I've set them to regular updates but they have not upgraded past G2A v4.8.
Kind regards,
Hugo.
I'm afraid there isn't currently a process to upgrade the v4 to v5 unattended machines automatically.
HugoExceptOnFir Any unattended machine set up in GoToAssist v4 will be viewable and actionable in GoToAssist v5. However, unattended machines set up in GoToAssist v5 are not viewable in GoToAssist v4.
Hi,
That's fine, I want to know if the Agents running v4 will upgrade to v5
Kind regards,
Hugo.
I'm afraid there isn't currently a process to upgrade the v4 to v5 unattended machines automatically.
Hi Glen,
Will the 4.8 agents ever be automatically updated to 5.6.xxxxxx?
We are loosing connections to many 4.XXX version agents and they don't seem to be upgrading either.
Chad Johnson1 Did your account happen to set the G2A build number manually?
No it's set to "Regular Updates", there is no way to select a version # per say.
At least with V5
