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Forum Discussion
tbatchelder
3 years agoNew Contributor
Mass delete offline devices GoToAssist v5
I am looking for a way to delete about 1500 offline/retired devices from my GoToAssist Agent Desktop Console. I would prefer to not have to delete them one-by-one. If I remember correctly, v4 had...
- 3 years ago
tbatchelder I was checking to see if there is a way to mass delete on our end and unfortunately it's not possible. I don't have any further insight into the feature implementation and apologize for the inconvenience here.
tbatchelder
3 years agoNew Contributor
I actually got a hold of support on the phone and she gave me the same answer. Unfortunately, we just have everything in the same bucket. She suggested moving them to a group and then deleting the group, but that sounds like removing them from the list with extra steps. Why was the bulk select/delete feature removed from v5? It had been implemented v4, correct?
KateG
3 years agoGoTo Manager
tbatchelder I was checking to see if there is a way to mass delete on our end and unfortunately it's not possible. I don't have any further insight into the feature implementation and apologize for the inconvenience here.