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Forum Discussion
Unattended Device Access
Using version 4 console or web. When we connect to a remote unattended device (v4.8) the device prompts the user to allow connection. Using version 5 console or web (still v4.8 on the device) the c...
"if no response then the connection is made " - the behavior we've seen is that if the user doesn't respond, the screen locks and the connection is made. We like this as we still have access to the computer, just not the user's session.
That would depend on how the end user is setup with screen locking and GPO's but agree remote support is always a trade-off between ease of access and security.
