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HHI
Active Contributor

v5 equivalent for G2AX installer (http://fastsupport.com/unattended)

What is the equivalent URL for the version 5 GoToAssist Unattended (g2ax) installer at http://fastsupport.com/unattended?  I set this up on a brand new Windows 11 (W11) machine and noticed the older v4.8 client was installed.  What are the fastest options to get the v5 unattended client installed when you're sitting in front of the client machine for both Windows and Mac?

 

Is there anything similar for Android rather than having to SMS a Google Play link to the phone?

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Accepted Solutions
GlennD
GoTo Manager

Re: v5 equivalent for G2AX installer (http://fastsupport.com/unattended)

Hi @HHI, welcome to the community.

 

Unfortunately, there isn't an equivalent URL for v5, you have to sign into your account and download the Unattended installer. You can download the Unattended installers to a flash drive so you are not required to sign into your account on your client's computer.

 

 

Glenn is a member of the GoTo Community Care Team.

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GlennD
GoTo Manager

Re: v5 equivalent for G2AX installer (http://fastsupport.com/unattended)

Hi @HHI, welcome to the community.

 

Unfortunately, there isn't an equivalent URL for v5, you have to sign into your account and download the Unattended installer. You can download the Unattended installers to a flash drive so you are not required to sign into your account on your client's computer.

 

 

Glenn is a member of the GoTo Community Care Team.

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HHI
Active Contributor

Re: v5 equivalent for G2AX installer (http://fastsupport.com/unattended)

Bummer.  I've been using that URL for literal decades, so it's going to be hard to forget it.  Can we make the suggestion of adding a new one that allows us to setup v5?  Maybe something like fastsupport.com/unattendedv5?

GlennD
GoTo Manager

Re: v5 equivalent for G2AX installer (http://fastsupport.com/unattended)

I will bring this up with the team. The main focus right now is bringing the best of GTA v4 and v5 into GoTo Resolve, so I will also highlight this feature for Resolve as well.

 

Glenn is a member of the GoTo Community Care Team.

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Was a post helpful or informative? Give it a Kudo!.
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