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KingJason
Active Contributor

Accidentally deleted super admin account

Hi

 

I was trying to remove the super admin from a device group and managed to delete him even though I am only an admin,  seems crazy a fool like me can have permission to do that.

 

How do I restore him as super admin?  my admin account doesn't let me set roles as far as I can see.

 

He was the only super admin.

 

thanks for any advice.  🙂

4 REPLIES 4
AshC
GoTo Moderator

Re: Accidentally deleted super admin account

Hi @KingJason  

Were you using the V4 or V5 version of GoToAssist there? 


Ash is a member of the GoTo Community Care Team.

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KingJason
Active Contributor

Re: Accidentally deleted super admin account

Hi @AshC 

 

We are using V5 thanks

 

Jason

KingJason
Active Contributor

Re: Accidentally deleted super admin account

All sorted now.  wooo

AshC
GoTo Moderator

Re: Accidentally deleted super admin account

@KingJason  I'm afraid there may not be any easy way to reverse the process, so the Administrator will have to be set up again with the right permissions.  Give us a call if you're experiencing any trouble. 


Ash is a member of the GoTo Community Care Team.

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