cancel
Showing results for 
Search instead for 
Did you mean: 
Dmonteiro182
New Contributor

Go to Assist disconnects in ADMIN mode

Hey all- So me and my team are currently using go to assist remote support. The last week or so when we go to use the admin plugin it keeps disconnecting, and makes go to assist unusable.  We are not using the unattended support we use the support session link. The application works well when not in admin. 

 

Thanks ! 

1 REPLY 1
AshC
GoTo Moderator

Re: Go to Assist disconnects in ADMIN mode

Hi @Dmonteiro182 

Just to confirm, is this issue related to GoToAssist V4 or V5? 


Ash is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!