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benthien
New Contributor

Microsoft Visual C++ Runtime Library

Hi,

 

I have issue when installing GoToAssist

 

pcassisterror.PNG

 

The C++ runtimes Library are installed 

c++RT.PNG

Do i have to reinstall its ?

Thx.

 

Ben

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
Retired GoTo Contributor

Re: Microsoft Visual C++ Runtime Library

@benthien  I would first suggest running all available updates from Microsoft and checking the PC's manufacturer website for additional driver updates.  Once complete, let us know what happens after a reboot and re-install attempt. 


Ash is a member of the LastPass Community Care Team.

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2 REPLIES 2
AshC
Retired GoTo Contributor

Re: Microsoft Visual C++ Runtime Library

@benthien  I would first suggest running all available updates from Microsoft and checking the PC's manufacturer website for additional driver updates.  Once complete, let us know what happens after a reboot and re-install attempt. 


Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!
benthien
New Contributor

Re: Microsoft Visual C++ Runtime Library

HI,

 

Yeah you're right, i update the system and after reboot... it works.

Thx for for your answer.

 

Ben