I'm trying to log onto my computer at work and it will not give me access. I've attached a screenshot of the error that i get. my login works with the file manager so i know its working. The message that keeps popping up is failed to start remote control process:10057.
I am having this same issue. Did you find a solution?
I had to call in to their technical support to have them help me out. I honestly can't remember what they had me do. They were very helpful though.
Hi.
I´m using a combination of to kill all login process windows and sometimes restart control panel at command prompt (as administrator user).
killing process
ps auxwww|grep loginwindow
kill -9 id1 id2
and/or
restart control panel
sudo launchctl unload -w /Library/LaunchDaemons/com.logmein.logmeinserver.plist
sudo launchctl load -w /Library/LaunchDaemons/com.logmein.logmeinserver.plist
Regards,
Carlos
Some reference: https://superuser.com/questions/265599/black-screen-on-logmein-and-apple-remote-desktop-on-mac-os-x-...
This happens to me all the time. It works one time, then an hour later it's irrevocably stuck with 10057.
Since I'm remote from the target machine, I'm stuck... nothing I can do until I am there again, unfortunately.
I find LogMeIn over the last year has gone way down hill. I get disconnected all the time, it's unstable, login problems are rife. That must be why they tripled the price!!
Same problem, I just called support, there's apparently nothing that can be done until you're face to face with the machine, at which point I don't actually need GoTo, do I..? Extremely frustrating.
You can log in with ssh using the administrator account and IP address .
And try the exceute the reboot at command line
Regards,