The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Dowload CSV report
Hi Team,
we try download a report CSV but to select export to CSV this report charge infinite and no generate to report for download we need your help
Hi Glenn,
We confirm the issue is resolved we can download the report again
12 Replies
Hi Glenn,
We confirm the issue is resolved we can download the report again
- confirmed, its working again.
please do look into the email reports so that they email complete reports in case this happens again.
thank you! Hi, a fix has been released and exporting reports should now be fully functional again. Thank you for your patience.
- Hi Glenn, thank you! I should have reached out earlier- now i know where to get help next time.
Much appreciated Hi @David2023, welcome to the community.
Sorry for any frustration, we are aware of the issue now and have opened a ticket with our team to investigate. I will update this post once we have more information about a fix.
there is a problem with the reports when yo want to export to csv, nothing is happening, this has been since yesterday, then about 6 hours ago it was fine, then it stopped working again.
email option brings incomplete reports so this will not work
please help urgently
Yes we use the Email Me report but this report send not include the columns necessary for generating our
reportBoard1 While we are working on this issue you should be able to use the Email Report option as a temporary solution.
Thank you. We were able to recreate the issue one a test account so we will start looking into this issue right away. Someone from our support team will be following up with you to assist further.
mode incognito is the same
