Showing results for 
Search instead for 
Did you mean: 
New Contributor

GotoConnect integration and Salesforce Reporting

Incoming calls from not created leads in Salesforce don't log automatically, so I can't have reports of them. Will GoToConnect fix this issue in the near future? 

GoTo Manager

Re: GotoConnect integration and Salesforce Reporting

Hi @Lizadela, welcome to the community!


At this time GoTo Connect does need a Lead/Contact/Account, something to match with for auto logging to work.  I have shared this question with our team so they are aware.


Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!