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Active Contributor

Pop Up on inbound calls

How do I make it so that my tech people can see all calls coming in for extensions 1 and 2?

Right now, one of my employees says hes not getting it popping up on his phone but he does on his computer.

How can I make it so that he sees inbound calls going on the app on his phone?


GoTo Moderator

Re: Pop Up on inbound calls

Hi @WFI are they not receiving any inbound calls? This article outlines inbound call issues along with troubleshoots. 

Kate is a member of the GoTo Community Care Team.

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