To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
Sorry if I don't fully understand the environment here. What exactly are you doing with the GoToMeeting software? Is this a first time installation attempt? If so, what operating system do you utilize?