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Audience View Painfully Slow
Hi,
Audience view has slowed down over time. Now it is painfully slow. I present from a laptop that is connected to an external monitor via USB C. I have only one monitor (Dell 43") - so I only need one.
My internet connection is 1G. Verified at greater than 500 up and down - typically closer to 860 M down and 920 M up. I use a wired connection.
At the same time, I connected to the meeting with a Microsoft go laptop and watched the presentation there. This laptop is incredibly underpowered and connected to to the internet via WIFI. The slides display there with a small lag but nothing like the lag seen in the audience view.
Due to its lag, as a presenter I find the audience view distracting and maybe only useful to see if I am actually driving the display, but not as a representation as what the audience is seeing - unless it is emulating what someone over dial-up would see 🙂
Yes I use animations. The same animations that worked well with audience view for years - I have been using GTM for over 8 years now.
Hi JimLewis
A delay is when seeing the audience/attendee view is normal since the screen share is being reflected (for lack of a better word), back to you from the attendees, so it is traveling twice. Internet/network latency at the time can come into play. Seeing a delay there does not necessarily mean that your attendees are experiencing any delay on their side.
Please note: If you are hosting a webcast webinar and join as an attendee from another device you will definitely see a delay and that is normal, but it is not noticeable to your attendees. With the way webcast webinars are broadcast there a delay but it is only observed if you are an attendee in the same room as the presenter.
3 Replies
Hi JimLewis
A delay is when seeing the audience/attendee view is normal since the screen share is being reflected (for lack of a better word), back to you from the attendees, so it is traveling twice. Internet/network latency at the time can come into play. Seeing a delay there does not necessarily mean that your attendees are experiencing any delay on their side.
Please note: If you are hosting a webcast webinar and join as an attendee from another device you will definitely see a delay and that is normal, but it is not noticeable to your attendees. With the way webcast webinars are broadcast there a delay but it is only observed if you are an attendee in the same room as the presenter.
Around 3 seconds and the wipe right animation is jerky.
I setup another laptop and logged in through it and the display was faster and smoother. So I am assuming there is just something that is slowing down the Audience view - and making it jerky. Also, I was the only one logged in during this test, so in no way did the Audience view represent the delays that the audience was actually seeing.
Mind you, I just did a on-line presentation at a conference that is based in Germany and their "audience view" was almost instantaneous and well aligned with my PowerPoint presentation.
