cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
Highlighted
New Contributor

Can't hide attendee bubbles in New UI

Hello.  While I can control the attendee list and hide it, I cannot hide the attendee bubbles on the new UI.  This presents issues for me when hosting meetings with contracted clients who have privacy clauses in place with our organization.   I have addressed this issue repeatedly with customer support.   Please advise when this will be fixed on the new UI.

8 REPLIES 8
Highlighted
LogMeIn Contributor

Re: Can't hide attendee bubbles in New UI

Hello Jeanna,

I'm sorry, it does appear there are some privacy concerns with the new GoToMeeting interface, where the Attendee List does not seem 'hideable'.  We'll work to escalate this issue and release a fix as fast as possible.  Thanks for bringign it up here.

Highlighted
New Contributor

Re: Can't hide attendee bubbles in New UI

Hi buddy, as of now for me, it is working fine ar my end.

 

Regards,

Noel Smith walmartone Walmart wire

Highlighted
New Contributor

Option to blind "who is talking"-notification for Market Research

Hi all,

When conducting market research interviews, it is important that the meeting organizer has the option to blind the identity of all call participants.  While we can hide attendee lists, there is currently no option in GoToMeeting for a meeting organizer to hide a participant's name from appearing when they talk.  If the participant provides their full name and uses the computer audio (or pins their phone to the web link) that can un-blind the participants identity.  Currently, we are actively reminding participants not to provide their full name, but having a feature that allows the organizer to hide the name of the participant talking would make the process less cumbersome and would be more effective.  While we do understand that this may not seem like a priority for normal conference calls, it is very important product feature for market research use.

Thanks!

Highlighted
LogMeIn Contributor

Re: Option to blind "who is talking"-notification for Market Research

Hi there,

Thank you for the GoToMeeting usage case around participant privacy.

 

This topic has been discussed before, and I'm not sure yet if the new GoToMeeting interface will change the behavior of showing Attendee initials on screen.  If we hear of any updates around this enhancement idea, we'll update the community with new information as it comes in.

Highlighted
New Contributor

Can not hide list of attendees

Even in setting, I disabled list of attendees,

in the new view of gotomeeting, it's appearing like this : 

 

This is making big problem for my business privacy.

This is happening when attendees is using new view.

 

IMG_20200309_193059 (1).jpg

Highlighted
LogMeIn Contributor

Re: Can not hide list of attendees

Hi @gadewarshekhar ,

I know this can cause some privacy concerns, and we've reported the experience to the product teams for review. 

 

In some cases older customers may revert to the previous GoToMeeting version if needed:  https://support.goto.com/meeting/help/go-back-to-the-old-gotomeeting-view

 

Highlighted
New Contributor

Hide Attendees on IPad app

Hi,

 

Is it possible to hide the attendee list in a GTM from other attendees on the iPad app?

 

I know you can do it on desktop but need to know if you can do it on the iPad app.

 

Thanks!!

Highlighted
LogMeIn Contributor

Re: Hide Attendees on IPad app

Hey folks,

We've made some changes to the newest GoToMeeting versions to improve the privacy: 

  • The avatar initials should be A1, A2, A3 etc. instead of attendee initials. 
  • The who’s taking will show annonymous attendee numbers as well