GoToMeeting customers that created their account online can cancel their subscription online at any time by disabling the auto renew setting in their account. If you need to contact GoToMeeting support there is a Call Support link at the bottom of every support article, clicking this will give you access to our toll free numbers. Since your account has already renewed you will need to call support.
If you click on Contact Us and then Call Support you will see our toll-free phone numbers.
If you're having any trouble disabling your GoToMeeting subscription renewal, feel free to contact us at your convenience directly by phone.
Hi @Rami-Innovation ,
While you cannot cancel your account immediately, you may disable the next renewal through your online account: https://support.logmeininc.com/gotomeeting/help/cancel-your-account-g2m010011
When you disable renewal, this means your current plan will expire on the listed end date of the last subscription purchase.
Your account has been canceled and the most recent renewal refunded. If you reactivate your account in the future you can cancel online anytime before the next renewal: https://support.goto.com/meeting/help/cancel-your-account-g2m010011