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NetApro20
New Contributor

Disable local recording

Our subscription to GotoMeeting Business should allow unlimited cloud recordings.
In several meetings, recording is automatically activated locally. How can we force cloud recordings?

Thanks.

12 REPLIES 12
GlennD
GoTo Manager

If you scroll to the bottom of the page and click on Contact Support you will be able to access our toll-free support numbers.

 

Glenn is a member of the GoTo Community Care Team.

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jstephan
New Contributor

I Ctrl+F'd for occurrences of "contact," and this is all I get. There is not "Contact Support" option.

jstephan_0-1658525299885.png

 

GlennD
GoTo Manager

You may want to try another web browser or try an incognito/private browser tab in case something is blocking it from being displayed.

 

GlennD_0-1658791554922.png

 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!