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New Contributor

I can't see the presenter's screen

After the upgrade I cannot see the Presenter's screen. I get audio. It worked before the upgrade.

 

I have uninstalled and reinstalled.  Version 10.3.0 Build 15502

I have updated my video drivers.

The only security software I have is Microsoft Security Essentails.

Using Window 7 and Chrome 78.

I tried with Internet Explorer and get the same thing.

 

Thank you.

2 REPLIES 2
LogMeIn Contributor

Re: I can't see the presenter's screen

Hi there,

Do you know if there are any video driver updates available for your PC, directly from the manufacturer website?

New Contributor

Re: I can't see the presenter's screen

Yes, there were none,  I upgraded to Win10 and it started working. Thanks.