Hi,
Since few weeks ago It is impossible to join to any kind of Gotomeeting from my Laptop.
I reinstalle go to meeting, clean the cache on the computers and same issue.
1- I press the invitation link
2-I wait and after few seconds I received the error " Gotomeeting has experienced technical difficulties , Please try again"
Gotomeeting version: 10.19.0.19950
OS: Windows 10 21H2 64 bits
Antivirus: disable for testing.
Firewall: Disable for testing.
Can anyone help me ?
Hi @nbdnsdd, welcome to the community.
Please try the following:
Hi @GlennD
I did your process, and the Test meeting was fine. but when I receive or test a real meeting. the App crash with the error "Gotomeeting has experienced technical difficulties , Please try again"
I think it is because there are any corructed file blocked on this laptop , because on another laptop with same OS it is working fine.
So , Can you send me the instructions to do a manual to removel completelly the Apps? Like Windows register, folder...etc
Can you send me the PATH of log files that can explain the issue to check it ?
According to GoToMeeting, there are three main reasons why you're having trouble connecting to your meeting: No internet connection, a firewall is preventing you from connecting, or GoToMeeting is having an outage. Emory Blue Patient Portal
Hi,
All laptops match on the same firewall rules, and also I tried using a 5G modem without firewall and same issue.
the internet connection is fine ( 500mb speed) and gotomeeting is fine because from another laptops is working.
Everything look like there are any corruction or bug on the App.
So , Can you send me the instructions to do a manual to removel completelly the Apps? Like Windows register, folder...etc
Can you send me the PATH of log files that can explain the issue to check it ?